Refund policy
Return & Refund Policy
At PURPOSEDRIVEN™, we stand behind the quality of our products and want you to be confident in your purchase. Please review our return policy below.
Returns
We accept returns within 14 days of delivery. To be eligible for a return, items must be:
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Unworn, unwashed, and unused
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In original condition with all original tags attached
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Returned in original packaging where possible
Return Shipping
Customers are responsible for all return shipping costs. We recommend using a trackable shipping service, as we are not responsible for lost or damaged return shipments.
Restocking Fee
All approved returns are subject to a 50% restocking fee, which will be deducted from your refund amount.
Non-Returnable Items
The following items are final sale and are not eligible for return or refund:
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Final sale items
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Items marked as non-returnable at the time of purchase
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be issued to the original payment method
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Refunds are processed minus the 50% restocking fee
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Original shipping charges are non-refundable
Please allow several business days for the refund to appear on your statement after processing.
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us immediately at:
Include your order number and photos of the issue so we can assist you promptly.
Contact Us
For questions about returns or refunds, contact us at: